Bolingbrook sits north of our Romeoville shop, and Weber Road runs straight between the two. Our emergency plumber service covers the whole village, from the older streets near Route 53 to the newer blocks near Boughton Road. Emergency calls are answered 24/7, including holidays.
What counts as a plumbing emergency in Bolingbrook
Call the emergency line now if you see any of these
- Water spreading across a floor from a pipe, heater or supply line
- Sewage or gray water rising from a basement floor drain
- No hot water at all in a house with young children or elderly residents
- A pipe that has split and cannot be isolated at a fixture valve
- A gas smell near a water heater (leave the house and call the gas utility first)
Everything else, such as a dripping faucet or a slow tub, can usually wait for a daytime visit. If you are unsure, call anyway. Dispatch will tell you whether it is safe to wait.
Lake Michigan water from Illinois American Water
Illinois American Water, a private utility, supplies drinking water in Bolingbrook, and news coverage describes the supply as Lake Michigan water. The village does not run the system. If the pressure drops or the water turns cloudy on your whole street, the utility handles the main. Your own plumbing starts at the meter.
We could not find a hardness number in an official report for the village, so we will not guess one. Your utility's annual water report lists it. A quick tap test from a hardware store also tells you whether scale on your heater element is likely, and whether a water softener is worth pricing.
Homes from the 1960s and the pipes inside them
According to the village's own history page, the first tracts went up in the early 1960s. Westbury, Colonial Village and King's Park were built by Dover Construction Company and sold between 1961 and 1965. Homes that age are now past the point where original drain lines, shutoff valves and water heaters are in their best years.
Population jumped from about 7,600 in 1970 to more than 37,000 in 1980 as the village annexed land, so many homes date from the 1970s and 1980s too. If a valve under a sink will not turn or a heater tank is rusting at the seams, a planned water heater replacement costs less than a flooded basement.
| What is happening | Likely cause | Where we begin |
|---|---|---|
| Floor drain bubbling after laundry | Partly blocked main drain | Locate the cleanout, then clear the line |
| Stained ceiling below a bathroom | Slow leak from a supply line or tub drain | Shut off supply, trace with a moisture meter |
| Tank leaking at the base | Corroded tank wall | Shut off water and gas or power, then replace |
| Water at the meter, no sign inside | Service line leak on your side | Isolate the line and test pressure |
Sewers, storm drains and heavy rain
The village Public Works Department runs three water reclamation facilities and maintains the storm sewers and catch basins in the street. The pipe from your house to the village main is yours. When rain overwhelms the street system, water can find your basement through that private pipe or a failed sump pump. Local news reported about 75 homes damaged in the April 2013 flooding.
If you see a blocked storm drain on your block, report it to the village. If water is coming up inside, call us for sewer line cleaning or a sump pump repair, and we will work with you on the emergency fix.
Before we arrive
Find the main shutoff
It is usually near the meter or where the line enters the basement. Turn it clockwise until the flow stops.
Give the cross streets
Name the closest major road, such as Boughton, Route 53, Veterans Parkway or Weber, along with your address.
Clear a path
Move boxes from the basement stairs and the area around the heater or drain so the plumber can start work at once.
Photograph the damage
Take a few pictures before cleanup. Your insurer may ask for them later.
Keep a pet-safe room
Hold dogs and cats in another room. Tools, hot water and open drains are hazardous for them.
Permits and licensing in Bolingbrook
The village Building Division requires permits for repairs as well as new work, and it lists the current Illinois State Plumbing Code among the codes it enforces. Inspections need three business days of notice. In an emergency we stop the damage first, then explain whether the permanent repair needs a permit. Illinois licenses plumbers through the state health department, and you can look up a license on its site.
Other services in the village
Beyond emergencies, Bolingbrook homeowners call us for drain cleaning, toilet repair and routine water heater work. Most of the village is in Will County, but part of ZIP 60440 reaches into DuPage County, so tell us your county if a permit comes up. Nearby, we also serve Plainfield and Lockport.
Need a plumber in Bolingbrook right now?
Call the 24/7 line. Stop the water if you can, and we will take it from there.
Call (630) 822-9290Our Bolingbrook service area on the map
Bolingbrook emergency plumbing questions
Yes. The emergency line is answered 24 hours a day, every day. Call, describe the problem, and dispatch sends the next available plumber to your Bolingbrook address.
Yes. We serve both Bolingbrook ZIP codes, 60440 and 60490. If your address is on the edge of the village, give dispatch the street and we will confirm.
Illinois American Water supplies it, not the village. Your water report from that utility shows hardness and test results.
The village says permits are required for repairs as well as new work. Call the Building Division before a planned job, and ask us to explain what an emergency repair involves.
Stop using water in the house, then call. If the backup comes with a storm, also check your sump pump. Dispatch will tell you whether it is a main line clog.
You get a clear price before work starts. Nights and weekends can carry a different rate, and we state it first.